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PUREformance Cables Terms of Service/Order Policies

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ORDER POLICIES TERMS AND CONDITIONS

PUREformance Cables Warranty, Product Purchases, Returns and Chargeback Policy
(06/19/2013)

WARRANTY

All products have a 12 month warranty. We will replace or refund purchase price, PUREformance Cables option, for any product that fails to perform as specified. Warranty excludes damaged or misused items..

RETURN POLICY

Customer must obtain a Return Merchandise Authorization (RMA) number BEFORE returning any products. Issuance of an RMA does not mean credit will be issued. Credit will only be issued after returned product is received in original condition. Returns are subject to a 20% restock fee or a $15.00 minimum. No allowance will be made for shipping costs, inbound or outbound. Product being returned must be shipped prepaid. Product returned without an RMA or with freight collect will be refused. No returns allowed after 30 days from purchase date..

Products that are defective or shipped in error by PUREformance Cables will not be subject to a restock fee..

Custom manufactured products cannot be cancelled and are not returnable for any reason unless they are found to be defective.

SHIPPING

Product pricing does not include shipping. Shipping and handling charges will be added to all shipments. Standard shipping is U.S. Mail or UPS Ground. Quoted shipping prices are for CONTINENTAL U.S.A. ONLY. Additional charges will apply for ALASKA ∓ HAWAII and INTERNATIONAL shipments..

SALES TAX

All orders shipped within California will have the applicable sales tax added. Also, drop shipments from the manufacturer to states where the manufacturer has facilities will also be subject to sales tax. Exceptions for resale will be made after a resale certificate has been received..

Disclaimer: We reserve the right to amend this policy. We suggest you view this policy prior to making any purchase. For privacy issues, please read our privacy policy.

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